When we think about Corporate Travel, the vision that comes to mind is sleek CBT/SBT portals, mobile apps and other tools that automatically help users book while applying policy and making sure that everything is perfect.

But speak to a Travel Agency working with corporates and the reality hits fast and hard: > 60% of all travel requests still land in one place - the email inbox.

Sometimes it’s a forwarded mail.

Sometimes, it’s a tabular format with a standard set of details

Sometimes it’s a vague one-liner like: “Need to be in Paris next week. Flexible. Prefer Star Alliance.”

Sometimes, it is a spreadsheet containing an itinerary or a list of people and their destinations.

Sometimes it’s three travelers, four cities, and a five-line signature, all in one unstructured block of text.

And we are not talking about individual travelers here. Large corporates manage their travel by sending emails to their TMCs or internal travel desks asking for flights, sharing preferences, or confirming bookings.

Why does this even matter to us?

Most of the innovation in travel tech has ignored the inbox. We’ve built incredible search engines, dashboards, approval layers, mobile apps…

But we’ve left the inbox stuck in the 2000s, where:

• A travel consultant still manually reads every mail.
• Decodes what the user wants.
• Builds an itinerary from scratch.
• Tries to see if it fits policy.
• Sends it back hoping the traveler doesn’t change their mind in the meantime.
• Figures out if any approvals are needed before booking
• Finally when everything falls in place, actually makes the booking

We think it’s time the inbox got a promotion.

What if every travel request email was read by an AI agent the moment it arrived?

Samyag AI can

• Understand the intent, dates, destinations, preferences of the traveler
• Apply the appropriate corporate policy.
• Find matching flights & hotel with rates
• Send back a quote in minutes and not in hours.
• Flag exceptions and escalate for human review when needed.

Samyag makes the inbox the most powerful interface in the travel workflow. And your human agents? Freed up to do what humans do best : provide amazing customer service, make judgment calls, handle edge cases and build trust with your customers.

We are taking agencies live with Samyag, and we’re already seeing the difference it makes.

• Faster response times
• Reduced manual errors
• Better compliance
• Happier customers

If you’re a travel agency, TMC or corporate travel desk still buried in emails, you’re not alone but you don’t have to stay stuck there.

Contact us if you’d like to see how inbox intelligence can reshape your operations. Let’s bring the future to where travel actually begins, right in your inbox.

#CorporateTravel #TravelTech #Automation #AIinTravel #InboxIntelligence